In our business, from week to week, we really have little idea what will be in the next issue. That’s just the nature of a news-driven publication like ours. Regardless of how often other publications — especially those based online — use the term “Breaking News” to get your attention, all news is just that, [...]
I’m sure I’ll take some grief from many of you out there — particularly in today’s Tea Party climate — but I’m one of those people who rarely resents paying taxes. I work hard for my money and am relatively prudent about holding on to as much of it as possible. For the most part [...]
In the June 30 issue of our sister newsletter, Service Executive, we reported on the J.D. Power & Associates U.S. Initial Quality Study (IQS), a study that has taken place now for 24 years. Each year, tens of thousands of new-vehicle owners respond to the surveys to provide feedback on quality during the first 90 [...]
We are currently in the midst of a schizophrenic time in our industry. Like most businesses, overall credit is tight and manufacturing is running as lean as possible. Inventories are being managed as closely as possible and staffing levels are being kept at the barest minimums. At the same time, throughout the aftermarket, business is [...]
Credentialing is the process of establishing the qualifications of professionals, organizational members or organizations, and assessing their background and legitimacy. The process is generally an objective evaluation of a subject’s current licensure, training or experience, competence, and ability to provide particular services or perform particular procedures. Personnel credentialing is typically undertaken at commencement of employment [...]
Tenneco (Lake Forest, IL) was honored with the 2010 Polk Inventory Efficiency Award during the Global Automotive Aftermarket Symposium this week.
Chuck Udell of the Essential Action Design Group — and a former president of the University of the Aftermarket — was presented with the 2010 Mort Schwartz Excellence in Education Award at the Global Automotive Aftermarket Symposium this week. … Greg Potter, manager of the automotive division and diagnostic systems at Dearborn Group Technology (Farmington [...]
Joe Muscari of Minerals Technologies and Richard Wallman, formerly of Honeywell International, have been appointed to the Dana Holding Corp. (Maumee, OH) board of directors.
Experian Automotive has named Justin Cooper as the national sales manager for its automotive aftermarket group. Cooper comes to Experian with 14 years of automotive industry experience, including sales, marketing and business development positions with R.L. Polk & Co. and Michelin Tire Corp. He joins Mark French on the Experian Automotive aftermarket sales team. Together, [...]
Aftermarket veteran Bob Budlong has joined MontAd, a marketing agency based in Wixom, MI, as the firm’s director of business development.
